nzxt customer service reddit
I had the same experience. NZXT used to be a place where I loved going to work to but management somehow changed it into a regular miserable job that just pays well.
What S Your Experience With Ordering A Pc Through Nzxt Cables Have Been Getting Managed For A Few Days Wondering What People Have Experienced With The Time R Nzxt
The Customer Service Agent will walk you through a few troubleshooting steps to make sure the product is in need of a full replacement.
. Buy NZXT Function Mini TKL Mechanical Keyboard - KB-175US-BR - PC Gaming Mechanical Keyboard - MX Compatible Switches - Hot Swappable Key Switch Sockets - Linear RGB Switches - Aluminum Top Plate - Black. You are going to lose a lot of people. So my case had a fan die within a couple months and I wanted a replacement.
Also the computer BLD I received was definitely the cleanest pre-built esp. I have had many cases H1 S340 elite hue products and many others etc. In total I paid 1206 for the PC shipping and and extra 100 processing fee.
In the case that an RMA Exchange is needed the agent will issue an RMA number and send you a confirmation email. If no it might be better to arrange nzxt to send you an HDD only and then have you put it in your rig yourself. None of my fans plugged into it.
NZXT Return Policy. If you receive the wrong product you have 14 days to report this to our customer service team. I was thinking the same thing and one day.
The fan remote had a huge chunk out of it. I recieved my 1st pc from nzxt it was a BLD. The NZXT Store reserves the right to deny any return or exchange.
I keep purchasing because the customer service has been great. I purchased the NZXT BLD Starter PC PLUS WHITE as COVID-19 struck and my iBuyPower gaming PC of 7 years had finally broken down graphics card went bad. If yes easy fix yourself.
TEAM WORK Our teamwork inspires people to make their best contributions- we share lessons learnt identify areas to improve upon and celebrate our shared accomplishments. Its important to us that our customer service is reliable receptive prompt in follow ups and offers easy-to-use self-help tools. For some reason NZXT is making it difficult to get an LGA 1700 bracket.
For me it has been fantastic actually. I emailed them a number of times with my support ticket but they never replied. I think a lot of people are impatient.
I just finished a new build and the best case size and layout available to me was NZXT. We recommend UPS FedEx or any other shipping company that uses tracking technology. For refurbished computer components all sales are final.
The plan was to move the Z63 to the intel ATX build and put my ITX system where the Z63 is now in the H1. 4 Once you get to the final page Payment Method it will have the option for Affirm. I pmd the customer service mod for this subreddit twice who Ive talked with previously.
Customer Service was over the top. Installing the AIO Cooler. The company could be the best but incompetence ruins it.
With wire management that Ive. After about a month with no confirmation email I started emailing nzxt support asking if the parts had shipped. I tried the online support chat but it was down.
Submitted a support ticket waited a whole week only to get a reply to look at one of their support articles even though the problem I outlined in the initial ticket. All refurbished products have a 30-day exchange policy in the event of product defects. They have resolved every issue I had with zero pushback and parts were shipped in a timely manner.
FIRST OF ALL THEIR WARRANTY FOR REFUND IS ONLY 2 WEEKS AFTER DELIVERY DATE BE AWARE. You have a strong fan base and this is not a good way to keep and build your product. Aim to include as much information and detail in your request as possible to reduce delays between replies.
Tbh when sending a PC. Anyone whos ever bought a product outside of Japan or. A Customer Service Agent will be handling your ticket within 24 hours.
1 After configuring your desired gaming PC click on the Checkout button. If you have another drive you can use your pc in the meantime and installing a drive is incredibly easy. Long story short started experiencing problems with the Creator PC after I bought it about 2 months ago.
NZXT has some nice PC cases even with a few issues with threaded holes. NZXT please fix your customer support. NZXT was awesome throughout the process for the RMA process of my 3090.
Good pay jobs is really easy learning how to. BLD Kit Version 2 K120 Cooler Level 1. Then the bluescreens then the crashing The missing parts I started to notice.
It worked great for a week. 2 Fill out your contact information and shipping information. Worst 3131 dollars ever spent.
NZXT was awesome throughout the RMA process. Installing the M2 NVME SSD. All I want to do is build this system.
What a pain this has been. The customer service representative explained that she could not send a replacement until the shipping company provided a claim number which could. 3 Choose your preferred shipping method.
This is the worst customer service Ive ever experienced. It makes me regret that I just ordered an NZXT H1 for another system too.
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